Privacy Policy

Archlogix, LLC (Archlogix) understands and respects your concerns about how we use your personal information. We believe you should know what information we collect about you and how we use, maintain, and, in some cases, share it. The following sets forth our privacy practices and policies.

Privacy practices

Archlogix will collect information about you when you do any of the following:

  1. Register to become a customer;
  2. Use any of our services, including when you use a mobile device equipped with one of our services;
  3. Use our website;
  4. Participate in one of our promotions, such as a sweepstakes; or
  5. Request information about our services from us or from another company through which we offer our services (such as a mobile telecommunications provider).

By doing any of the foregoing, you assent to this privacy policy. If you disagree with the terms of this policy, please do not engage in any of these activities.

As described below, we store and use several types of information about you. This may include information about your identity, the location of your wireless device at particular times, and your activity on our website. We use this information to provide our services and continually improve our services and website.

We will not sell or disclose the location and route information we collect to unaffiliated third parties without your consent. At the same time, you use our services, except as otherwise provided in this policy. However, from time to time, we will disclose. To unaffiliated third parties, we may sell other information we collect about you, including information we collect through your registration as a customer, your participation in one of our promotions, or your request to us or one of our partners for information about our services.

Information collected about you and our use of such information

The following describes the types of personal and other information we may collect about you and how we use and maintain it.

Information related to your account

When you register for the Archlogix service or submit information through our website or email, we collect information about you. To maintain your account, we store your name, billing address, email address, digitized mobile phone number or device ID, mobile phone model, wireless carrier, and, in certain circumstances, your credit card number.

Your name, billing address, and credit card information allow us to bill you for the Archlogix service.

We use your email address to communicate with you about your account, including upcoming expiration dates and changes to your phone number. We also use it to respond to inquiries submitted through our website or by email. From time to time, we may send information about products and services we believe may interest you.

As an Archlogix customer, you may create a username and password to access your account through our website. We store these credentials in our database. In some cases, your wireless device may automatically generate credentials that you cannot change.

As an Archlogix customer, you can also provide your home and work addresses (if they differ from your billing address), which we store in our database so you can access other features on the Archlogix service.

On some versions of the Archlogix service, you can also create a list of addresses you may edit on our website or your mobile device. We store these addresses in our database so you can access them from your mobile device and, if you change devices, this collection of addresses will still be available.

Information related to your location and route

Each time you access the Archlogix service, we periodically receive and record your current location from the GPS hardware associated with your vehicle. All location data submitted to Archlogix will remain your sole property to the full extent provided by law. Archlogix will not use the location data for any purpose other than to provide the Service to you and for statistical reporting purposes. Archlogix may aggregate anonymous service data regarding its customers’ use and system functioning. Archlogix will own the aggregated statistical data.

We maintain a database containing your location and route information and may retain that information indefinitely. We use it as reasonably necessary to provide and maintain the Service. We may also use it to identify opportunities to improve map coverage, services, and your overall experience. Archlogix uses commercially reasonable security measures to protect your data against unauthorized disclosure or use.

Website information

Our website employs browser cookies.

In addition, when you visit our website, our systems automatically collect your IP address and the type of browser you use. Our systems also log the Archlogix web pages you visit.

Information from promotions

When you participate in an Archlogix promotion, such as a sweepstakes, you may provide us with personal information. This typically includes your name and email address and may also include your mailing address and telephone number.

Archlogix stores this information in its database and uses it to communicate with you about the promotion. We may also use it to promote our services unless you opt out of receiving those communications.

We also collect information you give us when you request additional information about one of our services, either via our website or via one of our partners through which we offer our services. (To understand what a partner of ours may do with information about you in the partner’s custody, you should check that partner’s privacy policy.)

Information we collect through these requests includes your name, phone number, and email address if you are seeking information on behalf of your company, or the name of that company. We will use this information to provide you with details about our services and may use it to promote our services to you in the future unless you inform us that you opt out of receiving such communications.

Other information

We may retain any data you provide us in an email inquiry to track the types of questions we receive.

When your information will be shared or disclosed

We routinely provide the bank that processes your credit card for billing purposes with your name, billing address, credit card information, and the amount to be charged.

We will comply with any subpoenas, court orders, or other legal processes regarding any information about you in our possession, and we may use such information to establish or exercise our legal rights or to defend against legal claims.

Information about you in our possession may be disclosed as part of any merger, acquisition, sale of company assets, or transition of Service to another provider, as well as in the unlikely event of insolvency, bankruptcy, or oServicevership in which your personal information would be transferred as one of the company’s business assets. Archlogix does not guarantee that any entity receiving such information in connection with one of these transactions will comply with all terms of this policy.

We may also transfer information we collect about you among our various divisions and affiliated companies worldwide, including from countries within the European Economic Area (EEA) to countries outside the EEA. By allowing Archlogix to collect this information about you, you consent to these transfers, including the trans-border transmission of data covered by this privacy policy.

Information on wireless devices

The Archlogix software (and any upgrades, modifications, or additions thereto) that is factory installed or downloaded to, and resides upon your wireless device, retains your manually entered account number, username, and password, or reads it from the device. Changing the phone number assigned to your wireless device does not change the account number we maintain for that device, so your device will be unable to access your Archlogix account established under the new phone number. If this happens, please continue to use the original number.

Other websites

For your convenience, our website includes links to other websites, including some administered by Archlogix or other companies on behalf of Archlogix, as well as websites unrelated to Archlogix. This privacy policy does not apply to these linked websites. Check each website’s privacy policy.

Changes to this policy

Archlogix may update this privacy policy from time to time. For example, if Archlogix merges with or is acquired by another company, this policy may change. Whenever a change to this policy is significant, we will place a prominent notice on our website.

Governing law

By choosing to visit our website or otherwise provide information to Archlogix, you agree that the law of the State of Missouri will govern any dispute over privacy or the terms contained in this privacy policy. You also agree to arbitrate such disputes and to abide by any limitation on damages contained in our Terms of Use, Terms and Conditions of Service, or other applicable agreement we have with you.

Update information / Suggestions

If you would like to update or correct any information you have provided to Archlogix through your use of the Archlogix services or our website, or if you have suggestions for improving this privacy policy, please email  semail@archlogix.com.

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